Job openings for Air Ticketing Executive in Delhi Ncr

We are seeking an Air Ticketing Executive to join our team in Delhi NCR. The ideal candidate should have a diploma and 1 to 7 years of experience in the field. As an Air Ticketing Executive, you will be responsible for facilitating ticket bookings and providing excellent customer service.
**Key Responsibilities:**
- **Ticket Bookings:** Manage the booking of air tickets for customers, ensuring accuracy and efficiency in all transactions.
- **Customer Support:** Assist clients with inquiries regarding flight options, prices, and schedules, providing them with detailed information to meet their travel needs.
- **Fare Quotation:** Provide customers with detailed fare quotations, including any applicable taxes or fees, to ensure transparency in pricing.
- **Reservation Management:** Handle changes or cancellations to existing bookings, ensuring compliance with airline policies and offering suitable alternatives to clients.
- **Documentation:** Prepare and manage travel documents such as e-tickets and itineraries, ensuring all information is correct and complete for the traveler.
- **Problem Resolution:** Address any issues or complaints from customers regarding their ticket bookings in a timely and professional manner.
**Required Skills and Expectations:**
The successful candidate should have strong communication skills to interact effectively with clients and team members. Attention to detail is crucial for managing reservations and ensuring accuracy in ticketing processes. Knowledge of airline reservation systems and travel industry standards is essential. Candidates should also possess good organizational skills to handle multiple bookings at once and a customer-focused approach to enhance client satisfaction.